FPD: COVID-19 Operational Modifications

Florence Police Department
COVID-19 Operational Modifications

Florence, KY (March 16, 2020) -- The Florence Police Department (FPD) is announcing changes in its response protocol as a result of the ongoing and rapidly changing COVID-19 crisis. As COVID-19 spreads, police departments around the country are continuing to do their jobs, as we are in Florence, Kentucky. 

These changes and suggestions are meant to limit non-essential physical contact and exposure between FPD personnel and community members, in an effort to lessen the potential of spreading COVID-19 among each other, but especially among our first-responders who must remain on the job to serve Florence, Kentucky.

These changes are effective immediately:

  • The FPD is attempting to handle some calls for service by telephone, especially those that do not necessitate an officer’s physical presence. If you have a request for information from an officer or non-emergency police situation, you are encouraged to call the non-emergency number for the Public Safety Communication Center at (859) 371-1234. This telephone number is available 24/7. 
  • If you have a request for information from FPD detectives or administrative personnel, you are encouraged to call the Florence Police Department at (859) 647-5420 during regular business hours instead of making an in person visit. 
  • On calls for police service, which do not require a physical meeting with an officer, an officer may contact you by telephone instead of coming to your location. Please be sure to keep your phone with you and answer calls after contacting police or dispatch, as the police officer’s return call will likely be from an unknown/blocked phone number. 
  • On calls for police service, which do require physically meeting with an officer, you may be asked to step outside to meet the officer upon their arrival to limit potential exposures and to maintain safe physical distancing from each other. A safe physical distance for prevention of exposure to COVID-19 is six (6) feet or greater.
  • Fingerprinting services are suspended until further notice. 
  • All emergency police calls will continue to be handled in the same manner as in the past, with a prompt response and address of the situation. 
Thank you for your cooperation in keeping our first-responders, and each other, safe and healthy.