|
|
|
|
How Do I ...
Finance Department
How do I pay my property taxes?
Pay online by clicking here. Pay online by clicking here, or Contact the Finance Department at (859) 647-5413 or in person at the Florence Government Center. View property information by clicking here.
Fire/EMS Department
How do I have my car seat installed/inspected? Parents should always follow the car seat manufacturer's instructions and vehicle owner's manual on how to properly install child safety seats. Florence Fire/EMS Department has trained technicians available for residents of the City of Florence and Florence Fire Protection District. The technicians will inspect car seat installations and help ensure they are installed properly. To schedule an inspection, simply submit a car seat safety inspection request form or call the department. A car seat technician will call to schedule an appointment. Florence Fire/EMS Department accepts applications anytime for open career and volunteer positions. Notices of open positions are posted on this website as well as those for the Kentucky Fire Wire and Kentucky EMS Connection. Open burning laws vary depending on location, time of day, and time of year. Anyone wishing to conduct outside or open burning should contact the Fire/EMS department for more detailed information and to ensure they are in compliance with all applicable laws and regulations. Florence Fire/EMS Department regularly attends public education events for schools, churches and other community organizations. Events should be oriented with special attention given to fire safety, injury prevention, or similar fire or EMS content. The department refrains from attending events where there is no specific public fire education program. Reports are generally available within 72 hours of the incident. Fire reports can be made available to the property owner(s), insurance companies, and similar parties. Ambulance reports are covered under the Health Insurance Portability and Accountability Act (HIPAA) and may only be released at the written request of the party involved. Contact the Fire/EMS department Monday through Friday between the hours of 8:30am and 4:30pm for additional instructions in regard to obtaining copies of a report.
Police Department
How do I obtain a copy of a traffic crash report? Visit the Public Safety Communications Center at the Florence Government Center, M-F 8:00 a.m. to 5:00 p.m. Or, visit the link “Florence Online Police Reports” on the City’s website. Visit the Public Safety Communications Center at the Florence Government Center, M-F 8:00 a.m. to 5:00 p.m. Fines may be paid in person or by mail at the Florence Government Center, 8100 Ewing Boulevard, Florence, KY. M-F 8:30 a.m. to 5:00 p.m. Phone (859) 371-5491. The fine schedule is on the reverse of the citation. By requesting a hearing before the City of Florence Code Enforcement Board. The request must be made within seven (7) days of the date of the issuance of the citation. The request shall be filed at the office of the City Clerk at the Florence Government Center, 8100 Ewing Boulevard, Florence, KY, on forms provided for that purpose. Visit the Florence Police Department Administrative Offices on Thursday from 11:00 a.m. to 2:00 p.m. The Erlanger Police Department provides this service on Tuesdays from 8:00 a.m. to 10:00 a.m. The Administrative Office of the Courts (AOC) Records Unit provides this service. The office can be reached at (502) 573-1682 or (800) 928-6381 or by email at records@kycourts.net. The form to submit to the AOC for a background or records check is available at the Florence Police Department Administrative Offices, 8100 Ewing Boulevard, Florence, KY, M-F from 8:30 a.m. to 5:00 p.m. Review the information sheet the officer provided at the time of the stop or contact the Boone County District court at (859) 334-2293 M-F from 8:30 a.m. to 4:30 p.m. The FGC is located at 8100 Ewing Boulevard, Florence, KY. Access from I-75 by exiting at the Florence/Burlington exit, number 181, going east on Kentucky 18 approximately ½ mile to Ewing Boulevard and turning right.
Thousands of Kentuckians are beating the system through the improper use in Kentucky of motor vehicles bearing out-of-state license plates or improper use of temporary tags. If you observe a Kentucky resident operating motor vehicles on Kentucky highways for more than 15 days with out-of-state license plates or for more than 30 days with temporary tags, please help the Department of Revenue identify these Freeroaders. Click here for a link to the Kentucky Department of Revenue's website including an anonymous online form. Click here for a video about the Freeroader program. For more information, click here.
Public Services Department - Code Enforcement
How do I pay a Uniform Citation to the Code Enforcement Board? Payment may be paid in person or by mail to the City of Florence Finance Department, 8100 Ewing Boulevard, Florence, KY 41042. Office hours are 8:30 a.m.-5:00 p.m., Monday-Friday. Business phone (859) 371-5491. See schedule of fines on Uniform Citation for fine amount. You may request a hearing before the City of Florence Code Enforcement Board. Such a request shall be made within seven (7) days of the date of issuance of the citation. Such request for hearing shall be filed in the in the office of the Florence City Clerk, 8100 Ewing Boulevard, Florence, KY 41042.
A complaint, problem or code violation may be reported by using the following link: Report An Issue Boone County Zoning Regulations can be viewed by using the following link: Zoning Regulations One recreational vehicle or one trailer, which does not exceed 25 feet in length or 9 feet in width may be stored in a side yard (excluding corner side yard) or rear yard only and shall be stored or parked only on a paved surface. Commercial style vehicles, trailers, implements and equipment regardless of size shall not be stored or parked within residential zones. A Temporary Advertising Display permit may be obtained by contacting the Boone County Planning Commission at (859) 334-2196. The application form may also be obtained by using the following link: Temporary Advertising Display A Temporary Commercial Display permit may be obtained by contacting the Boone County Planning Commission at (859) 334-2196. The application form may also be obtained by using the following link: Temporary Commercial Display Contact the Boone County Planning Commission at (859) 334-2196 or visit CURRENT ZONING MAP
Public Services Department - Water
How do I pay a water bill? Pay online by clicking here, or Contact the Finance Department at (859) 647-5413 or in person at the Florence Government Center. Contact the Finance Department at (859) 647-5413 or in person at the Florence Government Center The Consumer Confidence Report, or CCR, is an annual water quality report that a community water system is required to provide to its customers. The CCR contains information about substances detected in your drinking water, possible sources of the substances, potential health effects of the substances and other valuable information. Water systems are required to provide the CCR to customers by July 1st of each year. The report contains water quality information from the previous calendar year.
-
A Boil Water Advisory is issued either by the City of Florence, Kentucky Division of Water or the Public Health Department. They are issued when the possibility exist that contamination could have taken place or if routine samples exceed there maximum contaminate level set by the Kentucky Division of Water.
-
Samples are taken to verify the quality of the water. When samples come back from the lab, and they are negative for bacteria, then the boil water advisory will be lifted. If a boil water advisory is issued for a particular area, notification happens one of three ways; 1 notices delivered on the door, 2 signs posted in area, 3 notification given to the media (local TV news). A Boil Water Advisory is just a precautionary measure. A Boil Water Advisory (BWA) is a preventative measure issued to protect the health of the community from water borne infectious agents. A Boil Water Advisory is issued only after careful consideration among representatives from public health, regulatory agencies and municipal departments.
-
Create a supply of water for cooking, drinking and tooth brushing. Bring the water to a rolling boil for 3 minutes. Timing starts when the water starts to bubble. Cool the water then place in clean containers for use or refrigerate.
-
Hot soapy water can be used for dishwashing and kitchen/bathroom surface cleaning. As a precaution, add one tablespoon of bleach per gallon.
-
Laundry water does not need to be treated. Unless otherwise noted, water for showering does not need to be treated.
-
If the water is not safe for drinking because of germs (bacteria, viruses or parasites), good hand washing with soap and water should be followed up with hand disinfection with alcohol-based disinfectant.
You will find all of our updated rates and fees on the Finance section of our webpage. You can go directly there by clicking this link: Water and Sewer Tap Fees This is achieved by the simple calculation of multiplying the number of hundred cubic feet by 748.
Public Services Department - Garbage and Recycling
How do I set up garbage/recycling service? Contact Rumpke at 1-877-786-7537. Large items may be placed at the curb with your regular trash if you notify Rumpke at 1-877-786-7537. Also, the City of Florence holds week long clean up events in the Spring and in the Fall where large items can be dropped off for no charge. Paint should be dried out and disposed of with your regular trash. Take lid off to dry, add kitty litter to speed the process, and keep the lid off when you place out for the trash so the hauler knows it is dry. Items are accepted at a variety of locations and events throughout the year. Visit the Northern Kentucky Household Hazardous Waste Action Coalition website at www.nkyhhw.org for information.
Public Services Department - Streets
How do I report a problem with a traffic signal or street light? Contact the Public Services Department at (859) 647-5416 who will determine the responsible utility/party and report the problem or use the following link: Report An Issue
Check the "Public Services Current Project" section of our website. If you have additional questions contact the Public Services Department at (859) 647-5416. You can check the City’s Three Year Infrastructure Forecast online by clicking Infrastructure Forecast for 2010-2013. If you have additional questions contact the Public Services Department at (859) 647-5416. Contact the Public Services Department at (859) 647-5416 who will determine the responsible party or use the following link: Report An Issue
Public Services Department - General
How do I obtain an occupational license? How do I get directions to City facilities? Directions to all City facilities can be obtained by contacting the Public Services Department at (859) 647-5416 Submit an open records request to the Florence City Clerk, 8100 Ewing Boulevard, Florence, KY 41042. The National Arbor Day Foundation has designated the City of Florence as a “Tree City USA” each year since 1992. The City achieves this award for meeting each of the following requirements:
-
A tree board
-
A tree ordinance
-
Comprehensive forestry program
-
Arbor Day observance
A complaint may be reported by using the following link to the Citizen Request System: Report An Issue
A building permit may be obtained by contacting the Boone County Building Department at (859) 334-2218. The application form may also be obtained by using the following link: Building Permit Do not flush anything that will not totally dissolve and could plug the sewer mains such as disposable diapers, sanitary napkins, bandages, rags and plastic bags. Contact the City of Florence first so we can help determine whether the problem is in the City line or the homeowner’s line. Contact the City of Florence Stormwater Hotline at (859) 647-4623.
Public Services Department - Vendor/Contractor
How do I request a utility locate? Contact the Public Services Department at (859) 647-5416 and provide the following information: Business Name, Contact Name, Contact #, Address of Area to be Located, Type of Work and Depth of Excavation. All current bid postings are advertised in the Boone County Recorder newspaper. Postings are also located within the Public Services section under the Contractor / Vendor page listed as Bids & RFP. You will need to make arrangements through the Finance Department at (859) 647-5413. A deposit is required and water usage is billed.
|
|
|
